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HomeMy WebLinkAboutAshland - Bayfield Consolidated PSAP Board - Agenda - 5/14/2024ASHLAND – BAYFIELD CONSOLIDATED PSAP BOARD OF DIRECTORS Board of Directors Meeting Ron Sztyndor Larry Fickbohm Dan Grady Mark Abeles-Allison Brian Zupke Tony Williams *** AGENDA *** Dear Board Members: This letter is written to inform you of the Ashland-Bayfield Consolidated PSAP Board of Directors Meeting scheduled for 10:00 a.m. on Tuesday, May 14th. This meeting will be held in person at the Bayfield County Board room with a virtual option. Supervisors and the public will be able to participate in the Meeting in person or via voice either by using the internet link or phone number below. Microsoft Teams Need help? Join the meeting now Meeting ID: 231 811 875 499 Passcode: DqLGAR Dial-in by phone +1 715-318-2087,,679701659# United States, Eau Claire Find a local number Phone conference ID: 679 701 659# For organizers: Meeting options | Reset dial-in PIN ________________________________________________________________________________ Contact Bayfield County Emergency Management at 715-373-6113 if you have access questions or email EM@bayfieldcounty.wi.gov if during the meeting. Any person wishing to attend who, because of a disability, requires special accommodations, should contact the County Clerk’s office at 715-373-6100, at least 24 hours before the scheduled meeting time, so appropriate arrangements can be made. ASHLAND – BAYFIELD CONSOLIDATED PSAP BOARD OF DIRECTORS 1. Call to Order 2. Public Comment: Limited to 3 minutes per person, 15 minutes maximum. 3. Approval of minutes from the previous meeting 4. Election of Chair and Vice Chair 5. Discussion and possible action regarding: Approving a Computer Aided Dispatch (CAD)/Records Management System (RMS) Vendor 6. Discussion and Possible Action regarding SAN/Storage Project Quote 7. Workgroup Reports: • IT Workgroup • GIS Workgroup • Operations Workgroup • HR Workgroup 8. Discussion of PSAP Board Bylaws 9. The Board will enter closed session pursuant to Wisconsin Statutes §19.85(1) (c) Considering employment, promotion, compensation, or performance evaluation data of any public employee over which the governmental body has jurisdiction or exercises responsibility: Discussion and possible action regarding the Emergency Communications Center Director position. 10. Adjournment ASHLAND – BAYFIELD CONSOLIDATED PSAP BOARD OF DIRECTORS Item 4: A panel made up of dispatchers, law enforcement, investigations, jail personnel, and Ashland Police Department, attended demonstrations of the ProPhoenix and Motorola Flex CAD solutions. They also went on site in Trempeleau and Chippewa Counties to see the systems live. The attached scorecard references feedback from the panel, reference checks for both systems, as well as input from the RFP panel to build the score. The panel is making a recommendation for the board to consider the Motorola Flex CAD solution. Please see the attached scorecard and survey responses for feedback and scoring results. Ashland – Bayfield Consolidated PSAP Board of Directors Minutes of the Board of Directors Meeting April 15th, 2024, 2:00 p.m. Virtual Meeting The meeting of the Ashland - Bayfield Consolidated PSAP Board of Directors was called to order at 2:00 p.m. by Larry Fickbohm. A roll call was taken as follows: Ashland County Administrator – Dan Grady; Ashland County Board Member – Ron Sztyndor; Ashland County Sheriff – Brian Zupke; Bayfield County Administrator – Mark Abeles-Allison; Bayfield County Sheriff – Tony Williams. Total: 6 present. A quorum was present to conduct business. The following were also present for the meeting: Bayfield County Emergency Management Director – Meagan Quaderer; Bayfield County Human Resources Director – Kristine Kavajecz; City of Ashland Fire Chief – Stuart Matthias 2. Public Comment: Limited to 3 minutes per person, 15 minutes maximum. No public comment. 3. Project Manager update: Project Manager Update – ESInet connection to Bayfield County is still on schedule to be completed by June. They are waiting for Brightspeed (Current vendor and circuit owner) to address issues with their selective router in Rice Lake. The furniture contract was finalized. The original quote was $138,635.83 and the finalized cost came to $152,425.80 for a difference of $13,789.97. The reason for the increase was an increase in requested storage as well as a larger monitor rack for each station to accommodate additional screens for the radio consoles. The additional funds will come out of the contingency funds set aside in the grant budget. The EOC has been wired for two dispatch positions and DSC has begun setup of necessary equipment. All three workgroups are making great progress in addressing needs for GIS, Operations, and IT. We anticipate a CAD workgroup to be created once the CAD vendor has been selected. Additionally, we were able to work with the State DMA regarding an extension for the CAD funds as the CAD project will not be completed before the end of the grant. 4. Discussion and Possible Actfon regarding CAD Vendor: The CAD panel is not at a point yet ready to make a recommendatfon for a CAD vendor. Three proposals were received and two are being strongly considered. ProPhoenix provided a demonstration of the product on April 9th, 2024, and Motorola will be providing a demonstration on April 16th, 2024. We have a debriefing with the demo attendees where we will be making a recommendation for a CAD vendor. The ProPhoenix quote came in at $699,949.00 with a 10-year maintenance cost of $1,045,058.70. The 10-year overall maintenance cost for ProPhoenix is $1,745,007.70. The Motorola quote came in at $1,026,499.78 (with the optional modules, Ashland – Bayfield Consolidated PSAP Board of Directors $930,105.97 without the optional modules) with a 10-year maintenance cost of $595,938. The total overall cost of Motorola Flex is $1,622,437.78. 5. The Board will enter closed session pursuant to Wisconsin Statutes §19.85(1) (c) Considering employment, promotfon, compensatfon, or performance evaluatfon data of any public employee over which the governmental body has jurisdictfon or exercises responsibility for the purpose of discussion and possible actfon regarding PSAP Director Interview. 6. Adjournment 12:15pm Respectiully submitted, Meagan Quaderer Bayfield County Emergency Management INTERGOVERNMENTAL AGREEMENT PROVIDING FOR THE CONSOLIDATION OF THE ASHLAND AND BAYFIELD COUNTIES 9-1-1 PUBLIC SYSTEM ANSWERING POINT (PSAP) CONSORTIUM 2023 Table of Contents SECTION 1. DEFINITIONS .................................................................................................................... 1 SECTION 2. CONSORTIUM CREATED .............................................................................................. 2 SECTION 3. CONSORTIUM MISSION ................................................................................................ 3 SECTION 4. BOARD OF DIRECTORS CREATED ............................................................................ 3 a) Membership. .............................................................................................................................. 3 b) Voting. ........................................................................................................................................ 3 c) Quorum. ..................................................................................................................................... 3 d) Unanimous Vote. ...................................................................................................................... 3 e) Representative’s Substitute .................................................................................................... 3 f) Regularity of Meetings ............................................................................................................. 4 SECTION 5. BOARD OF DIRECTORS FUNCTIONS AND RESPONSIBILITIES ........................ 4 a) Mission/By-Laws/Committees................................................................................................. 4 b) Officers. ...................................................................................................................................... 4 c) General Responsibilities. ......................................................................................................... 4 d) Budget. ....................................................................................................................................... 4 e) Funding Formula. ...................................................................................................................... 4 f) Intergovernmental Agreement. ............................................................................................... 4 g) Purchases. ................................................................................................................................. 5 h) Gifts. ............................................................................................................................................ 5 i) Lead Agency. ............................................................................................................................ 5 j) Role of the Consortium Director. ............................................................................................ 5 k) Data Fee Policies...................................................................................................................... 5 SECTION 6. LEAD AGENCY DESIGNATED ...................................................................................... 5 SECTION 7. LEAD AGENCY DUTIES ................................................................................................. 5 SECTION 8. MEMBER RESPONSIBILITIES ...................................................................................... 7 SECTION 9. FINANCES ......................................................................................................................... 8 a) Contributions. ............................................................................................................................ 8 b) Records. ..................................................................................................................................... 8 c) Invoices. ..................................................................................................................................... 8 d) Payment. .................................................................................................................................... 8 e) Audit. ........................................................................................................................................... 8 f) Fiscal Year ................................................................................................................................. 8 SECTION 10. CONSORTIUM DATA POLICIES................................................................................. 8 a) Policies and Procedure. ........................................................................................................... 8 b) Ownership. ................................................................................................................................. 8 c) Open Records and The Freedom of Information Act (FOIA). ............................................ 8 d) Other Disclosures to Non-Members. ..................................................................................... 8 SECTION 11. TERMINATION BY PARTIES ....................................................................................... 9 a) Withdrawal ................................................................................................................................. 9 b) Failure to Budget....................................................................................................................... 9 c) Default ........................................................................................................................................ 9 d) Data Developed Prior to Withdrawal. .................................................................................... 9 SECTION 12. DISSOLUTION ................................................................................................................ 9 a) Equipment; Use and Ownership; Loan Equipment. ............................................................ 9 b) Rights of Terminating Party to Consortium Assets. ............................................................ 9 c) Disposition of Consortium Assets Upon Dissolution. .......................................................... 9 SECTION 13. INSURANCE.................................................................................................................. 10 SECTION 14. LIMITATIONS OF PERSONNEL ................................................................................ 11 SECTION 15. AMENDMENTS ............................................................................................................. 12 SECTION 16. ADDITIONAL MEMBERS ............................................................................................ 12 SECTION 17. EFFECTIVE DATE ....................................................................................................... 12 SECTION 18. NOTICES ....................................................................................................................... 12 SECTION 19. COUNTERPARTS ........................................................................................................ 12 SECTION 20. ENTIRE AGREEMENT ................................................................................................ 12 APPENDIX A........................................................................................................................................... 13 INTERGOVERNMENTAL AGREEMENT PROVIDING FOR THE CREATION OF THE ASHLAND AND BAYFIELD COUNTIES 9-1-1 PUBLIC SYSTEM ANSWERING POINT (PSAP) CONSORTIUM THIS AGREEMENT is between Bayfield County and Ashland County (“Counties”) organized under the provisions of Wisconsin State Statute § 59.01, referred to individually as the “Party” or collectively, as the “Parties.” WHEREAS, Wis. Stat. § 66.03015, and other applicable laws enables the Parties here to enter into agreements among themselves and provide authority for intergovernmental cooperation; and, WHEREAS, the Parties find it to be in the best interest of Ashland and Bayfield Counties to develop and operate a coordinated countywide 9-1-1 PSAP as required in Wis. Stat. §256.35; and, WHEREAS, the Parties are committed to the principles of intergovernmental cooperation; and, WHEREAS, the Parties desire to operate such a system in the most cost effective and efficient manner; and, WHEREAS, in order to develop and operate a coordinated countywide 9-1-1 PSAP, it is necessary to establish a 9-1-1 system consortium; and, WHEREAS, the mission of such a consortium is to develop, provide, and operate a coordinated countywide 9-1-1 PSAP for the purpose of providing emergency call management at a reasonable cost in the best interest of all the constituents and citizens of the respective entities; and, WHEREAS, it is necessary to provide for operations and joint funding of a 9-1-1 PSAP consortium; and, WHEREAS, the Parties desire that the PSAP be operated and managed with clear lines of authority for implementing policies to achieve the mission and goals of a 9-1-1 consortium as set forth and as articulated from time to time by the Parties; and, WHEREAS, the Parties have recently supported, and continue to support, the fee authorized by Wisconsin Legislature PSC 172.07(1)(a) in order to defray the cost of implementing and maintaining a 9-1-1 PSAP. NOW, THEREFORE, the Parties agree as follows: SECTION 1. DEFINITIONS a) “Consortium” means the Ashland and Bayfield Counties 9-1-1 PSAP Association, consisting of the members, equipment, personnel, and data established by and operating pursuant to this Agreement and created to perform the tasks necessary to establish and maintain the countywide 9-1-1 PSAP. b) “Consortium Director” is appointed and supervised by the Board of Directors and serves as an employee of Bayfield County with the responsibility of administering, supervising, managing and directing the activities and employees assigned to the Consortium in order to successfully operate the 9-1-1 PSAP. c) “Consortium Staff” means staff assigned work on Consortium activities under the direction of the Consortium Director serving as employees of Bayfield County. d) “Data” means information in a form suitable for storing and processing by a computer or computer system. e) “GIS” means geographic information system. A GIS is a system of hardware, software, and data used for storage, retrieval, mapping, and analysis of geographic data. f) “Good standing” means the member is not delinquent on any financial obligations to the Consortium. g) “Lead Agency” means the party designated by the members, pursuant to this Agreement as the party having overall responsibility for Consortium operations on an ongoing basis in accordance with the policies established by the Board of Directors and this Agreement. h) “Members” mean County of Ashland; County of Bayfield; and such other members who become signatories to the Agreement. i) “Party (or Member) in Good Standing” means a member that has not delivered a notice of its intent to withdraw from this Agreement or for which the Board of Directors has not issued a notice of payment default. j) “Board of Directors” means the body created by this Agreement to approve Consortium Director and the budget for the Consortium, to develop efficient, cost effective and cooperative approaches regarding countywide 9-1-1 and the concerns of each party, and to perform such other functions as are set forth in this Agreement. SECTION 2. CONSORTIUM CREATED a) The Parties hereby create the Ashland and Bayfield Counties 9-1-1 PSAP Consortium, an undertaking to operate a countywide 9-1-1 PSAP. Service from the Consortium and access to Consortium services shall be in accordance with this Agreement. b) The 9-1-1 Consortium shall be subject to Bayfield County’s employment policies and procedures, except as otherwise specified in the Agreement. The Parties hereby authorize and direct Bayfield County to operate pursuant to this Agreement, and Bayfield County hereby agrees to operate pursuant to this Agreement. SECTION 3. CONSORTIUM MISSION The mission of the Consortium and its Members is to: a) Provide efficient and effective 911 Dispatch Services. b) Be responsive to emergency service responders who rely on the Consortium for essential services. c) Serve a lead role in overseeing 911 data including content, quality, and structure of repository data and metadata. d) Provide computer system administration and ongoing system support, training, upgrades, and maintenance for Consortium-controlled assets. e) Provide services in accord with a work plan approved by the Board of Directors. f) Promote use of the GIS county wide by contributing data and utilizing the GIS. g) Establish operational, administrative, and procedural policy as related to 9-1-1 PSAP operations, data standards, and data distribution. h) Maintain a Quality Assurance program. i) Maintain basic training standards as outlined under Wis. Admin. Code DMA § 2.04 Minimum Training and Service Standards. SECTION 4. BOARD OF DIRECTORS CREATED The Board of Directors is hereby created in accordance with the following provisions: a) Membership. The Board of Directors shall be comprised of six (6) members: Three (3) members from Ashland County, to include: one (1) county board member, one (1) county administrator, and one (1) sheriff or designee; and Three (3) members from Bayfield County, to include: one (1) county board member, one (1) county administrator, and one (1) sheriff or designee. These shall be voting representatives. Directors shall adhere to the ethics code of conduct set forth in the Bayfield County Personnel Policy. b) Voting. In those matters required by this Agreement to be decided by the Board of Directors, unless otherwise specified in this Agreement, the proposition voted upon shall not be considered approved unless it receives an affirmative vote from at least a majority, or such greater percentage vote specified of all representatives of the Board of Directors Members in good standing. For votes approving the appointment or dismissal of the Consortium Director or the Annual Budget, at least four (4) votes in the affirmative are required. For all other votes a simple majority is acceptable provided a majority of the Board of Directors is present. This would allow for a quorum of four (4) and a vote of 3 to 1 for a motion to be approved. c) Quorum. A quorum shall consist of a majority of voting representatives of the Board of Directors Members in good standing. d) Unanimous Vote. In those matters required by this Agreement to be decided by a unanimous vote of the Board of Directors, a proposition shall not be considered adopted unless it receives an affirmative vote from the voting representative of each Member that is in good standing at the time of the vote. e) Representative’s Substitute. A Member’s designated representative to the Board of Directors may select a designated voting representative approved by the Consortium to serve in the designated representative’s absence. f) Regularity of Meetings. The Board of Directors shall meet at least quarterly. Other meetings may be called at the request of the Board of Directors Chair or any two (2) of the voting Members’ representatives on the Board of Directors. Meetings shall comply with the notice and open meetings requirements of Wis. Stat. §19.81 et. seq. and may be held electronically. SECTION 5. BOARD OF DIRECTORS FUNCTIONS AND RESPONSIBILITIES The Board of Directors shall have the following functions and responsibilities: a) Mission/By-Laws/Committees. The Board of Directors shall have the authority to adopt a mission statement, to enact procedural by-laws governing or directing the activities of the Consortium, provided such mission statement and by-laws do not conflict with the terms of this Agreement, and to create such committees as it deems advisable. b) Officers. The Board of Directors shall elect a Chair and Vice Chair, one (1) from each County and any other officers as it deems advisable from among the voting representatives of the Members, said election to occur in odd years beginning in May, or whenever a vacancy in office occurs. c) General Responsibilities. The Board of Directors is responsible for appointing the Consortium Director and approving policy, priorities, budget, work plan, performing an annual review of the director, and technical standards. d) Budget. i. The Board of Directors shall, by August 20 of each year, by a two thirds (2/3) affirmative vote: 1) annually approve the Consortium’s budget; and 2) approve amendments to said budget and expenditures from time to time or as deemed necessary by the Parties. ii. The proposed budget for each year shall be submitted by the Consortium Director to the Board of Directors by July 20 of each year. iii. The format of the budget shall conform to the Bayfield County format. e) Funding Formula. The Board of Directors shall annually on or before July 1 of each year, by a unanimous vote, approve the funding formula to determine the Parties’ share of expenses for Consortium operations, provided, however, that the most recently approved cost sharing formula shall continue unless amended by the unanimous vote of the Parties. The initial funding formula will be approved by a two thirds (2/3) affirmative vote. f) Intergovernmental Agreement. The Board of Directors may approve contracts with other governmental entities to provide some or all of Consortium services on a contractual basis in conformance with the Bayfield County financial policy and procedure practices. g) Purchases. The Board of Directors may approve through the budget process, contracts for the purchase of goods or services with units of federal, state and local units of government, private corporations, not-for-profit organizations, partners and individuals. All such purchases shall be made in accordance with the purchasing policies of Bayfield County. h) Gifts. The Board of Directors may approve the receipt by the Consortium of grants, loans, gifts, bequests, funding, in-kind services from federal, state and local units of government, and from public and private sources. i) Lead Agency. The Board of Directors may redesignate the Lead Agency by at least a two thirds (2/3) affirmative vote of all Members, provided that no Members shall be designated Lead Agency without its consent, and provided further that, unless the Parties agree otherwise, no change in the Lead Agency shall take place without at least one hundred and eighty (180) days’ prior notice prior to the beginning of the next fiscal year of the current Lead Agency. j) Role of the Consortium Director. The Consortium Director, with input from member agency representatives is charged with developing all policies and procedures of the Consortium including: 1) Hardware requirements; 2) Software requirements; 3) Networking standards; 4) Data standards; 5) Development and Prioritization of employee Work Plans; 6) Employment rules not already designed by lead agency personnel policy; 7) Dispatch policies and procedures; 8) Establish operational, administrative, and procedural policy as related to 9-1-1 PSAP operations, data standards, and data distribution; 9) Maintain a Quality Assurance program; 10) Maintain basic training standards as outlined under Wis. Admin. Code DMA § 2.04 Minimum Training and Service Standards; 11) Maintain a Continuity of Operations Plan (COOP) for the PSAP; and 12) Other aspects of 9-1-1 as requested by the Board of Directors. The Consortium Director and Board of Directors will regularly review and update these policies as required. k) Data Fee Policies. The Board of Directors shall have the authority to adopt data policies referred to in Section 10 and a fee schedule by a unanimous vote. SECTION 6. LEAD AGENCY DESIGNATED The Lead Agency shall be Bayfield County. SECTION 7. LEAD AGENCY DUTIES Bayfield County shall be responsible for, and is hereby empowered to take, all actions to support the overall operation of Consortium and its affairs in accordance with this Agreement and the mission, goals and objectives approved by the Board of Directors. The Consortium Director will be the principal contact and lead in most of these. Specific duties include, but are not limited to: a) Employer of record: Employing and supervising all personnel assigned to the Consortium in accordance with Bayfield County’s policies and procedures, including, but not limited to, hiring, firing, disciplining, establishing incentives, benefits, negotiations with unions, and all other employment decisions. All hiring and firing will be a coordinated effort between Bayfield County HR and the Consortium Director. b) Through the Consortium Manager, Direct the management and supervision of all employees assigned to Consortium duties in accordance with the policies and procedures of Bayfield County. c) Incurring and paying, on behalf of the Members and in accordance with this Agreement and the Consortium’s approved budget, all Consortium expenses. d) Entering into all contracts, lease and procurement agreements in accordance with this Agreement, the approved budget, and the policies and procedures of Bayfield County. e) Expending funds in accordance with the Consortium’s approved budget. Purchasing shall be conducted in accordance with the Consortium approved budget and the purchasing policies and procedures of Bayfield County. f) Providing all personnel administration, financial support staff, insurance, legal advice and management support and services in accordance with this Agreement and the approved Consortium budget and the policies and procedures of Bayfield County. g) Billing and collecting from each member its share of the cost of Consortium’s operations as provided in this Agreement and the approved annual budget and work plan of Consortium. h) Overseeing the establishment and implementation of policies and procedures at the Consortium staff level to implement the mission, goals, and work plan of the Consortium. i) Developing a proposed annual budget and work plan and administering the approved budget, expenditures, and work plan in accordance with this Agreement. j) Providing necessary office space, furnishings, equipment, hardware, software, and technical support for the Consortium to operate. k) Preparing for the annual audit, complying with audit procedures including accounting for and receipt of consortium funds, following county policies and procedures. Bayfield County shall be entitled to reimbursement for these indirect costs incurred in performing these functions, which costs shall be included in the Consortium’s budget, as amended from time to time in accordance with this Agreement. The formula for cost reimbursement shall be established as part of the funding formula. SECTION 8. MEMBER RESPONSIBILITIES Each Member shall: a) Utilize the Consortium 9-1-1 only in accordance with Consortium policies. b) Designate three (3) people to serve as active voting representatives on the Board of Directors. c) Distribute Consortium data to non-members only in accordance with the adopted Consortium data distribution policy. d) Be responsible for contributing to the Consortium budget and expenses based on a cost sharing formula on a quarterly basis as agreed with payment made on the first day of the upcoming quarter. SECTION 9. FINANCES a) Contributions. Each party shall be responsible for contributing to the Consortium budget and expenses based on a cost sharing formula established from time to time by the Members. Any change in the formula may be made by a unanimous vote of the Board of Directors. The initial approved cost sharing formula is attached in Appendix A. The most recently approved cost sharing formula shall continue unless amended by unanimous vote of the Parties. b) Records. Bayfield County, with assistance from the Consortium Director, shall maintain financial records regarding Consortium operations and finances in accordance with generally accepted governmental accounting standards, which records shall be available at Bayfield County’s finance offices for inspection by any of the Parties during regular business hours. The Director may facilitate some expenditures of individual members, (e.g., radio equipment) which may not be part of the Consortium’s budget provided such assistance does not detract from Consortium operations. c) Invoices. Bayfield County shall invoice each Member thirty (30) days prior to the commencement of each quarter for the next quarter’s service for its share of Consortium costs based on the approved cost sharing formula. Quarters will begin January 1, April 1, July 1 and September 1 of each year. d) Payment. Members shall pay the said bills within thirty (30) days of receipt of an invoice for the same. e) Audit. Consortium financial records shall be audited on an annual basis by the outside accountant used by Bayfield County for its other audits and the prorated cost based on total expenditures and any other special fees or assessments unique to the consortium of such audit shall be considered an operating expense of Consortium. f) Fiscal Year. Consortium’s fiscal year shall follow the fiscal year of Bayfield County. SECTION 10. CONSORTIUM DATA POLICIES a) Policies and Procedure. 1. The Board of Directors shall develop and approve policies and procedures on the following topics: • Data distribution or disclosure to Consortium and nonmembers, including sales, licensing, Freedom of Information Act (FOIA) request and data security. • Operational efficiency • Operation protocol 2. The policies and procedures shall be consistent with this Agreement. b) Ownership. 1. Data supplied by individual Members shall continue to be owned by the individual Member but may be utilized by the Consortium for Consortium purposes consistent with this Agreement and the policies and procedures developed under the authority of the Agreement. 2. The Consortium shall own 9-1-1/GIS data which the Consortium develops through processing or altering of the original configuration of the data by the Consortium software. 3. Any Member has the right to refuse to provide 9-1-1 data if required by federal or state statute, court order, or local ordinance or contract predating this Agreement, and to the limited extent necessary to preserve or recognize any statutory or common law privilege. c) Open Records and The Freedom of Information Act (FOIA). In the event that the Consortium receives an Open Records request which seeks data owned by a Member, the Consortium Director shall respond to the said request in accordance with the Freedom of Information Act and Wisconsin Open Records laws. d) Other Disclosures to Non-Members. 1. Information protocols will allow disclosure of 9-1-1 data to third Parties required by federal or state statute (such as the Freedom of Information Act, 5 U.S.C. § 552), local ordinance or contract predating the Agreement, or court order (including a judicial subpoena). 2. Information protocols will allow disclosure of 9-1-1/GIS data to third Parties to the extent necessary to maintain 9-1-1 and related systems, and to perform law enforcement and investigatory functions, prosecution, and defense of criminal cases, defense of civil claims, and coordination with other government agencies (such as the Attorney General). SECTION 11. TERMINATION BY PARTIES a) Withdrawal. A party may terminate its participation in this Agreement as of January 1, of any year by giving written notice to Parties at least twenty-four (24) months prior to it taking effect but in no case before May in an even year. This is to ensure adequate review by two (2) county boards, with a new board elected in April of even years. b) Failure to Budget. Notwithstanding any provision of this Agreement to the contrary, a Member may withdraw by giving prior written notice per the terms in 11a above indicating its intent to terminate its participation in this Agreement. In the event a member fails to authorize the full budget as approved by the Board of Directors, the difference shall be noted as a liability and incorporated into the settlement of assets upon termination. c) Data Developed Prior to Withdrawal. A party terminating its participation in this Agreement shall have the right to one (1) electronic copy of the data developed prior to the first occurring of these dates: the date of Member termination or date of Member default. SECTION 12. DISSOLUTION It is the intent of the Parties to maintain Consortium as a continuing operation. However, should any of the Parties elect to withdraw its participation in and support of Consortium, then Consortium may continue in operation for the benefit of the remaining Parties if a minimum of two (2) of the Parties elect to continue their participation. SECTION 13. EQUIPMENT; USE AND OWNERSHIP; LOAN EQUIPMENT All equipment purchased for the Consortium shall be purchased, utilized and disposed of by Bayfield County and held in trust for Consortium use. It shall be recorded and identified by Bayfield County as Consortium Agreement property, separate from other Bayfield County property. Prior to dissolution of Consortium, all proceeds from the sale of any Consortium Agreement property or data shall be devoted solely to the operation of Consortium. In the case of a change in Lead Agency, Consortium property shall be transferred with the Lead Agency function to the new Lead Agency. Any Member agency may, with approval of the Board of Directors, loan property or equipment to Bayfield County for the use of Consortium. Such property shall continue to be owned by the member agency, and Bayfield County shall keep written records of such loaned equipment. If the party owning the loaned equipment wishes to withdraw it from Consortium service, that party may do so provided that, if in the opinion of the Consortium Director, the property is essential to Consortium and requires replacement to ensure consistency and proper functioning of Consortium, then such loaned equipment shall be withdrawn only after providing a reasonable notice of withdrawal to the other Parties. SECTION 14. RIGHTS OF TERMINATING PARTY TO CONSORTIUM ASSETS A party terminating its participation in this Agreement shall continue to maintain its financial interest in all equipment purchased for the Consortium operation prior to the date of that member’s termination. Such equipment or proceeds derived from the disposition of the equipment shall continue to be used for the continued operation of Consortium until Consortium is dissolved. SECTION 15. DISPOSITION OF CONSORTIUM ASSETS UPON DISSOLUTION Upon dissolution of Consortium, all assets held in trust by Bayfield County on behalf of the Parties of this Agreement will be appraised by an agreed upon third party or by mutual agreement of all parties of the agreement and sold and the proceeds, after deducting all costs of sales and any unpaid liabilities and obligations relating to such assets or operating expenses of Consortium, shall be divided among all Parties to this Agreement in accordance with the proportion that the amount of funding of that party bears to the total during the period of time from the date of membership until the date that Consortium is dissolved. Any one (1) or more of the Parties shall have the right to purchase such assets at their fair market value prior to any public sale. Such a fair market value shall be determined by unanimous vote of the Board of Directors. If more than one (1) party wishes to purchase such assets or a particular asset for the fair market value, the matter will be decided by lot. Any dissolution shall keep continued emergency response as the top priority. SECTION 16. INSURANCE Bayfield County shall procure and maintain, during the term of this Agreement or any extension thereof, sufficient property insurance to cover the replacement value of the Consortium equipment and all equipment loaned to Consortium, against all direct loss or damage. The cost of any such insurance shall be a cost of operating Consortium, to be borne by the Parties hereto in the same manner as other costs in accordance with this Agreement. Bayfield County shall procure and maintain liability, health, and worker’s compensation insurance for Consortium operations in accordance with insurance purchase standards for its other operating departments. The insurance shall name each member agency as additional insured under the liability policy procured. SECTION 17. LIMITATIONS OF PERSONNEL No employee shall have authority to commit, obligate or bind any party hereto to any contract or obligation unless specifically authorized by except as provided for in this Agreement. SECTION 18. AMENDMENTS This Agreement may be amended in writing at any time by mutual agreement of all the Parties to the Agreement. Amendments shall refer to this Agreement and to subsequent amendments, if any, on the same subject and shall specify the language to be changed or to be added. The execution of any amendment shall be authorized by passage of an appropriate resolution or other proper and lawful corporate action by the corporate authorities of each party. SECTION 19. ADDITIONAL MEMBERS New members may only be added to the Consortium by a unanimous vote of the Board of Directors. New members shall pay an initial buy-in fee of one (1) year’s budget for that member as an upfront payment. The new member fee shall be deemed nonrefundable. New members shall agree in writing to all the terms of this Agreement before membership becomes effective. SECTION 20. EFFECTIVE DATE This Agreement shall be effective as to each member on the commencement date executed in the Agreement. SECTION 21. NOTICES Notices hereunder shall be provided personally, by return receipt email or by first class mail to the [Agent/Administrative Officer] of each party and to the attorney representing each party in the event no response is received with email. The date of the notice shall be the third day after the date of mailing of notice is provided by mail. If the notice is provided by personal delivery, the date of personal delivery is the date of the notice. SECTION 22. COUNTERPARTS This Agreement may be signed in several counterparts, each of which shall be considered an originally executed agreement for all purposes. SECTION 23. ENTIRE AGREEMENT This Agreement (together with the other agreements and documents being delivered pursuant to or in connection with this Agreement) constitute the entire agreement of the parties hereto with respect to the subject matter hereof and thereof and supersede all prior agreements and understandings of the parties, oral and written, with respect to the subject matter hereof. This page intentionally left blank. APPENDIX A ASHLAND AND BAYFIELD COUNTIES 9-1-1 CONSORTIUM AGREEMENT PROPOSED ATTACHMENT A Fiscal Year 2025 Fiscal Year 2026 January 1, 2025 – December 31, 2025 01/01/26 - 12/31/26 Population Per Capita Per Capita 9-1-1 Consortium Member 2022 Census Base Rate Per Capita Total Base Rate Per Capita Total Ashland County Bayfield County The first two (2) years’ budget reflects the phased costs of bringing the PSAP online. Future budgets are expected to remain near the current level, plus annual inflation. The parties have agreed to an equal (50/50) split of expenses. This may be adjusted after the first two (2) years based on call volumes after a standard call recording system is adopted for members. VENDOR SCORECARD TEMPLATE ProPhoenix Motorola 5 5 5 5 5 5 5 5 5 5 ProPhoenix Motorola 5 5 5 5 5 5 5 5 4 5 3 5 5 5 ProPhoenix Motorola 5 5 5 5 5 5 5 5 ProPhoenix Motorola 5 5 5 5 5 5 ProPhoenix Motorola 5 5 0 0 5 5 5 5 4 4 ProPhoenix Motorola 5 5 5 5 4 5 5 5 ProPhoenix Motorola 5 5 5 5 0 0 3 4 5 5 5 5 5 5 4 4 5 4 5 5 4 4 ProPhoenix Motorola Service Department CRITERIA CHECKLIST *Prior to use, update criteria as needed to be consistent with RFP. Update basis for scoring to have qualitative scoring details. Scores available from 1-5. Basis for scoring must be listed with specific examples. 1. Adherence to RFP Instructions BASIS FOR SCORE Overall Response Average Score Company Viability Organizational Structure Experience with Similar Companies 2. Company Information BASIS FOR SCORE Timeliness Completeness Overall Quality & Level of Professionalism Average Score 3. Project Understanding BASIS FOR SCORE Overall Comprehension of Project Objectives References ProPhoenix did not provide an email for the Florida contact, additionally we preferred WI agency references Vendor Communcation related to RFP Motorola is very responsive to questions and requests for information pre and post demo. ProPhoenix has not responded to questions via email and are slow to respond 4. Requirements BASIS FOR SCORE Completeness of Vendor Response Vendor Ability to Meet Requirements Understanding of the Project Requirements Understanding of the Project Vision Average Score Product Roadmap Neither provided a roadmap with the RFP but it wasn't requested. Product Development Life-Cycle New Release Process Average Score 5. Product Viability & History BASIS FOR SCORE Technology Is Sustainable Terms & Conditions Purchase Agreement Details ProPhoenix did not provide a payment/fee schedule Average Score Average Score 6. Terms & Conditions BASIS FOR SCORE Detailed Buyer Duties Third-Party Products Shown Ease of Use Overal dispatchers observed the ProPhoenix system was not user-friendly for dispatch. Patrol observed that ProPhoenix had several benefits. Please see survey System Performance 7. Vendor Software Demonstration BASIS FOR SCORE Solution Is Integrated Aligns with Objectives Ability to Answer Questions The ProPhoenix team was able to more readily able to answer questions and brought specialists on board for the demos, though followup questions after the live Application Robustness Average Score Flow & Simplicity System Ability To Handle Requirements Flexibility, Tailorability, Extensibility Overal dispatchers observed the ProPhoenix system was not flexible for dispatch. Patrol observed that ProPhoenix had several benefits. Please see survey comments 8. Fee Summary BASIS FOR SCORE 4 5 4 5 5 5 5 5 5 5 5 5 *Change weights based on company requirements. Total score should = 1.00 WEIGHT ProPhoenix WEIGHTED SCORE Motorola WEIGHTED SCORE NOTES 0.05 0.25 0.25 0.05 0.90 1.00 0.20 1.50 1.50 0.30 0.25 0.25 0.05 0.19 0.19 0.05 1.17 1.25 0.25 0.21 0.21 0.05 4.60 5.00 1.00 9.06 9.65 Purchase Timeline Licensing Period Other Fees CRITERIA SCORES Overall Cost ProPheonix 10-year cost $1,745,007.70 Motorola 10-year cost $1,622,437.78 Maintenance Fees ProPhoenox 10-year maintenance cost $1,045,057.70 Motorola 10-year maintenance $595,938.00 Total Score 3. Project Understanding 4. Requirements 5. Product Viability & History 6. Terms & Conditions 7. Vendor Demonstration 8. Fee Summary Average Score 1. Adherence to RFP Instructions 2. Company Information CAD Demo Survey SurveyMonkey 1 / 8 Q1 Please provide your name. Tristan Kern Q2 Which agency do you work for? Bayfield County Q3 What department are you with? Law Enforcement Q4 Which Demos did you attend? Motorola Flex Demo, Live tour with Trempeleau & Chippewa Counties Q5 Please provide feedback on ProPhoenix CAD The patrol side was superior to Motorola. Q6 Please provide feedback on Motorola Flex CAD Patrol side was fine. Not as user friendly as Pro Phoenix but workable. Q7 Please provide feedback on the ProPhoenix Map Did not observe #1#1 COMPLETECOMPLETE Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Monday, May 06, 2024 1:53:18 PMMonday, May 06, 2024 1:53:18 PM Last Modified:Last Modified: Monday, May 06, 2024 1:55:47 PMMonday, May 06, 2024 1:55:47 PM Time Spent:Time Spent: 00:02:2800:02:28 IP Address:IP Address: 68.234.79.9368.234.79.93 Page 1 CAD Demo Survey SurveyMonkey 2 / 8 Q8 Please provide feedback on the Motorola Map Did not Observe Q9 Please provide feedback on the ThinkGIS Map Did not Observe CAD Demo Survey SurveyMonkey 3 / 8 Q1 Please provide your name. Katie See Q2 Which agency do you work for? Bayfield County Q3 What department are you with? Dispatch Q4 Which Demos did you attend? ProPhoenix Demo, Live tour with Trempeleau & Chippewa Counties, ProPhoenix Mapping Demo, Motorola Aware Mapping Demo, ThinkGIS Mapping Demo Q5 Please provide feedback on ProPhoenix CAD Not user friendly for dispatch. While seeing this SAD live in person, I watched a dispatcher start an EMS call. He was unable to start a call because his address was incorrect according to the CAD. The address was correct, and the dispatcher verified multiple times with the caller and ultimately had to start the call with the incorrect address so the system would let him. While talking with one of the dispatchers they told us that you have multiple names files for people based on where their involvement is for each call. These names files cannot be merged together so with the consolidation we could have upwards of 8 names files for each person based which agency is handling the call. They also stated that they have multiple tickets open and have has some tickets open since they first got the program. They told us that you almost have to have one person who just hounds them about the open tickets or nothing gets fixed. They do not use the CAD messaging system because messages get lost and some never actually send through. They do not like the map because they items that they mark on it just disappear and you are unable to see the markers. #2#2 COMPLETECOMPLETE Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Monday, May 06, 2024 2:03:35 PMMonday, May 06, 2024 2:03:35 PM Last Modified:Last Modified: Monday, May 06, 2024 2:20:52 PMMonday, May 06, 2024 2:20:52 PM Time Spent:Time Spent: 00:17:1700:17:17 IP Address:IP Address: 68.234.79.9368.234.79.93 Page 1 CAD Demo Survey SurveyMonkey 4 / 8 Q6 Please provide feedback on Motorola Flex CAD This CAD was very user friendly for dispatch and had a lot of cool features. I one of my favorite features was being able to start a call from the map. The map will generate addresses based on the location of the call and you can start a call and it will auto populate the address that you choose. The CAD system has a command line in which you can start a call and out the address in the line and it will start the call with the address. Q7 Please provide feedback on the ProPhoenix Map attended but had to leave due to calls Q8 Please provide feedback on the Motorola Map attended but had to leave due to calls Q9 Please provide feedback on the ThinkGIS Map attended but had to leave due to calls CAD Demo Survey SurveyMonkey 5 / 8 Q1 Please provide your name. Mark Q2 Which agency do you work for? Ashland County Q3 What department are you with? Dispatch Q4 Which Demos did you attend? ProPhoenix Demo, Motorola Flex Demo, Live tour with Trempeleau & Chippewa Counties Q5 Please provide feedback on ProPhoenix CAD ProPhoenix CAD was terrible. Not user friendly, could not edit comments, very easy to create duplicate name files. ProPhoenix creates name files for each individual person for each jurisdiction that is in the system. Every jurisdiction is responsible for their own name records according to Trempeleau. Comparing ProPh. to Flex jail portions, Trempeleau has more issues with the system. Chippewa had no complaints. #3#3 COMPLETECOMPLETE Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Monday, May 06, 2024 4:18:33 PMMonday, May 06, 2024 4:18:33 PM Last Modified:Last Modified: Monday, May 06, 2024 4:36:59 PMMonday, May 06, 2024 4:36:59 PM Time Spent:Time Spent: 00:18:2500:18:25 IP Address:IP Address: 68.234.69.12368.234.69.123 Page 1 CAD Demo Survey SurveyMonkey 6 / 8 Q6 Please provide feedback on Motorola Flex CAD Being the only person with any experience working with Flex, I highly recommend in going with Flex. It is a very easy, user friendly system to learn and operate. You are able to edit comments after they are entered into the system. Dispatch from both sides are in favor of Flex CAD. Also having experience with the jail side of the house with Flex it is also very easy to learn/use. Flex is overall able to be configured to each user's preferences., (layout, colors, fonts, etc.) Also customizable to each agencies needs, from questions in a medical screening or jail assessment, to Any selectable options in a drop down box in the entire system. They set it up however you would like it. Q7 Please provide feedback on the ProPhoenix Map N/A Q8 Please provide feedback on the Motorola Map Having used Flex Map in the past it was not a bad mapping solution but there have been changes since I have used it / updates, etc. Q9 Please provide feedback on the ThinkGIS Map Having now used ThinkGIS, this is the most robust mapping solutions between all of them. Having the ability to add an event to the map that shows a disabled veh or a controlled burn location. Being able to put a specific plot on the map from a Lat/Long point and putting a radius on it, the Deputies/Officers are then able to see the plot and radius in their squads. Being able to add a road construction/road closed from intersection to intersection etc. It shows accurate AVL locations/tracking along with all land records information for parcels/address points. Being able to select a location/address and show the closest LE, Fire or EMS agency/unit. Especially important for mutual aid calls, and determining the closest next agency. Also able to use the ruler tool to determine a distance from one point to the next whether that is as a crow flys or via roadway. CAD Demo Survey SurveyMonkey 7 / 8 Q1 Please provide your name. Ashlee Q2 Which agency do you work for? Bayfield County Q3 What department are you with? Dispatch Q4 Which Demos did you attend? ProPhoenix Demo, Motorola Flex Demo, Live tour with Trempeleau & Chippewa Counties, Motorola Aware Mapping Demo Q5 Please provide feedback on ProPhoenix CAD I am not a fan. While there are some nice features, the main dispatch cad appears to lack. It was witnessed first hand the issues of time delays with getting responders dispatched. The dispatchers we talked to said they don't even user the messenger because it is flawed and would rather use email. Also learned that it takes along time to resolve any issues and that someone needs to be "dedicated" to trying to escalate issues. It is also a huge issue especially for dispatch that you're unable to edit comments. The other dispatchers said that there were quite a bit of features they ended up shutting off because it caused then issues. #4#4 COMPLETECOMPLETE Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Monday, May 06, 2024 7:39:11 PMMonday, May 06, 2024 7:39:11 PM Last Modified:Last Modified: Monday, May 06, 2024 7:49:04 PMMonday, May 06, 2024 7:49:04 PM Time Spent:Time Spent: 00:09:5200:09:52 IP Address:IP Address: 174.229.118.165174.229.118.165 Page 1 CAD Demo Survey SurveyMonkey 8 / 8 Q6 Please provide feedback on Motorola Flex CAD I really like the Flex CAD. It certainly seems dispatch friendly. It is also a bonus that most of our neighboring counties use it. It looks like there was alot of work put in to making sure there is a strong foundation and that the primary users needs were met ( such as editing comments and easy to assign units) Q7 Please provide feedback on the ProPhoenix Map Didn't get to see the demo but the county we visited stated they would rather use Mach. Q8 Please provide feedback on the Motorola Map I really liked the features of the map. The only issue I had was that the demo was showing features for big city and not rural. Q9 Please provide feedback on the ThinkGIS Map I have used this map in the past and I really like it. I like having the ability to search intersections and points of interest. Also being able to add markers and draw is very helpful. CAD User Survey SurveyMonkey 1 / 10 Q1 What is the name of your agency? Sawyer County Sheriff's Office Q2 What CAD system does your agency use? Motorola Flex Q3 Does the CAD meet the dispatch needs? The system meets the needs for dispatch and integrates with necessary third party vendors. Q4 Is the system user friendly for dispatch? Yes, the system is user-friendly. Q5 Does the system provide adequate options for statistical reporting and quality assurance? Yes, the system meets our needs for statistical reporting and quality assurance. Q6 Does your agency use the CAD mapping solution? Yes Q7 Does your agency use the Jail module? Yes Q8 Does the module meet the jail's needs? Yes, the system meets the needs for jail and integrates with third party vendors. #1#1 COMPLETECOMPLETE Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Monday, May 06, 2024 10:46:53 AMMonday, May 06, 2024 10:46:53 AM Last Modified:Last Modified: Monday, May 06, 2024 10:47:47 AMMonday, May 06, 2024 10:47:47 AM Time Spent:Time Spent: 00:00:5300:00:53 IP Address:IP Address: 68.234.68.8568.234.68.85 Page 1 CAD User Survey SurveyMonkey 2 / 10 Q9 Is the system user-friendly for the jail? Yes, the system is user-friendly. Q10 Does your agency use the mobile module? Yes Q11 Does the mobile module meet the needs of law enforcement? Yes, the system meets the needs of law enforcement users. Q12 Is the system user-friendly for law enforcement? Yes, the system is user friendly. Q13 Pleaseprovide any additional information you would like to share. Respondent skipped this question CAD User Survey SurveyMonkey 3 / 10 Q1 What is the name of your agency? Washington County Sheriff Q2 What CAD system does your agency use? ProPhoenix Q3 Does the CAD meet the dispatch needs? The system meets the needs for dispatch and integrates with necessary third party vendors. Q4 Is the system user friendly for dispatch? Yes, the system is user-friendly. Q5 Does the system provide adequate options for statistical reporting and quality assurance? Yes, the system meets our needs for statistical reporting and quality assurance. Q6 Does your agency use the CAD mapping solution? Yes Q7 Does your agency use the Jail module? Yes Q8 Does the module meet the jail's needs?I can't speak for our jail, I am in charge of dispatch. Other (please specify): #2#2 COMPLETECOMPLETE Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Monday, May 06, 2024 11:23:53 AMMonday, May 06, 2024 11:23:53 AM Last Modified:Last Modified: Monday, May 06, 2024 11:25:12 AMMonday, May 06, 2024 11:25:12 AM Time Spent:Time Spent: 00:01:1800:01:18 IP Address:IP Address: 12.233.73.7212.233.73.72 Page 1 CAD User Survey SurveyMonkey 4 / 10 Q9 Is the system user-friendly for the jail?I can't speak for our jail, I am in charge of dispatch. Other (please specify): Q10 Does your agency use the mobile module? Yes Q11 Does the mobile module meet the needs of law enforcement? Yes, the system meets the needs of law enforcement users. Q12 Is the system user-friendly for law enforcement? Yes, the system is user friendly. Q13 Pleaseprovide any additional information you would like to share. Respondent skipped this question CAD User Survey SurveyMonkey 5 / 10 Q1 What is the name of your agency? Walworth County Sheriff's Office Q2 What CAD system does your agency use? ProPhoenix Q3 Does the CAD meet the dispatch needs? The system meets the needs for dispatch and integrates with necessary third party vendors. Q4 Is the system user friendly for dispatch? Yes, the system is user-friendly. Q5 Does the system provide adequate options for statistical reporting and quality assurance? Yes, the system meets our needs for statistical reporting and quality assurance. Q6 Does your agency use the CAD mapping solution? Yes Q7 Does your agency use the Jail module? Yes Q8 Does the module meet the jail's needs?Yes, the system meets our needs. We were one of the first adopters of the Corrections Module and helped to write it Other (please specify): #3#3 COMPLETECOMPLETE Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Monday, May 06, 2024 12:12:38 PMMonday, May 06, 2024 12:12:38 PM Last Modified:Last Modified: Monday, May 06, 2024 12:16:26 PMMonday, May 06, 2024 12:16:26 PM Time Spent:Time Spent: 00:03:4700:03:47 IP Address:IP Address: 71.13.148.6171.13.148.61 Page 1 CAD User Survey SurveyMonkey 6 / 10 Q9 Is the system user-friendly for the jail? Yes, the system is user-friendly. Q10 Does your agency use the mobile module? Yes Q11 Does the mobile module meet the needs of law enforcement? Yes, the system meets the needs of law enforcement users. Q12 Is the system user-friendly for law enforcement? Yes, the system is user friendly. Q13 Pleaseprovide any additional information you would like to share. We have 17 different Law Enforcement Agencies, 14 Fire Agencies and two dispatch centers using Pro Phoenix. One of the best parts about the system is that it integrates Police and Fire Records Management into one system. Deputies and Officers on the road can view and share jail booking photos and other information right from their mobile terminals. The two dispatch centers can see what the other has occuring in their areas and share information. Once multiple agencies are dispatched to the same call all share the CAD notes and information. I will be happy to share more information please reach out Captain Todd Neumann 262-741-4621 tneumann@co.walworth.wi.us CAD User Survey SurveyMonkey 7 / 10 Q1 What is the name of your agency? Dodge County Sheriff's Office Q2 What CAD system does your agency use? Motorola Flex Q3 Does the CAD meet the dispatch needs? The system meets the needs for dispatch and integrates with necessary third party vendors. Q4 Is the system user friendly for dispatch? Yes, the system is user-friendly. Q5 Does the system provide adequate options for statistical reporting and quality assurance? Yes, the system meets our needs for statistical reporting and quality assurance. Q6 Does your agency use the CAD mapping solution? Yes Q7 Does your agency use the Jail module? Yes Q8 Does the module meet the jail's needs? Yes, the system meets the needs for jail and integrates with third party vendors. #4#4 COMPLETECOMPLETE Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Monday, May 06, 2024 12:14:03 PMMonday, May 06, 2024 12:14:03 PM Last Modified:Last Modified: Monday, May 06, 2024 12:17:42 PMMonday, May 06, 2024 12:17:42 PM Time Spent:Time Spent: 00:03:3900:03:39 IP Address:IP Address: 71.13.171.25071.13.171.250 Page 1 CAD User Survey SurveyMonkey 8 / 10 Q9 Is the system user-friendly for the jail? Yes, the system is user-friendly. Q10 Does your agency use the mobile module? Yes Q11 Does the mobile module meet the needs of law enforcement? Yes, the system meets the needs of law enforcement users. Q12 Is the system user-friendly for law enforcement? Yes, the system is user friendly. Q13 Pleaseprovide any additional information you would like to share. We are very happy with the overall product. The integration from dispatch to patrol to RMS to our jail really is seamless. We would be happy to demo our process on request. I think we successfully streamlined our workflows and are very close to having decades worth of evidence tracking also all in one system. CAD User Survey SurveyMonkey 9 / 10 Q1 What is the name of your agency? Milwaukee County Office of Emergency Management Q2 What CAD system does your agency use? ProPhoenix Q3 Does the CAD meet the dispatch needs? The system meets the needs for dispatch and integrates with necessary third party vendors. Q4 Is the system user friendly for dispatch? The system is mostly user-friendly but there is room for improvement. Q5 Does the system provide adequate options for statistical reporting and quality assurance? Yes, the system meets our needs for statistical reporting and quality assurance. Q6 Does your agency use the CAD mapping solution? Yes Q7 Does your agency use the Jail module? Yes Q8 Does the module meet the jail's needs?We support the sheriff's office and they use the Jail module. After some major upgrades, I believe it meets their needs. Other (please specify): #5#5 COMPLETECOMPLETE Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Monday, May 06, 2024 12:12:17 PMMonday, May 06, 2024 12:12:17 PM Last Modified:Last Modified: Monday, May 06, 2024 12:26:11 PMMonday, May 06, 2024 12:26:11 PM Time Spent:Time Spent: 00:13:5400:13:54 IP Address:IP Address: 204.194.251.5204.194.251.5 Page 1 CAD User Survey SurveyMonkey 10 / 10 Q9 Is the system user-friendly for the jail?I am not sure Other (please specify): Q10 Does your agency use the mobile module? Yes Q11 Does the mobile module meet the needs of law enforcement? Yes, the system meets the needs of law enforcement users. Q12 Is the system user-friendly for law enforcement? Yes, the system is user friendly. Q13 Pleaseprovide any additional information you would like to share. The system had a lot of fixes because they are not tested before they are rolled out. Fire does not like the system because they believe it was built for law. We have had a lot of issues/concerns and are actually looking for a new vendor over the next few years.