HomeMy WebLinkAboutHuman Services Board - Minutes - 1/23/2025BAYFIELD COUNTY HUMAN SERVICES BOARD MEETING
EOC & Virtual
January 23, 2025
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Board Members Present: James Crandall, Marty Milanowski, Mary Dougherty (phone), Teri Hanson
(virtual), Sue Rosa (virtual, arrived at 4:07), Jeff Holte
Board Members Absent: Lona Schmidt
Others Present: Elizabeth Skulan, Stephanie Eder, Jo Beth Gonzalez, Carrie Linder, Sarah
Traaholt, Tom Croteau, Kimberly Lawton (virtual), Desiree Otterino-CASDA
Bayfield /Ashland County Outreach Coordinator, Traci Cahill-Red Cliff
Family Services (virtual)
Call to Order and Introductions
Crandall called the meeting to order at 4:06 p.m. Jeff Holte, replacing Madelaine Rekemeyer, was
welcomed as the new Bayfield County Board representative. Introductions were made.
Discussion and Possible Action – December 03, 2024, meeting minutes.
Motion by Milanowski, seconded by Rosa to approve December 3, 2024, meeting minutes.
Motion passed.
Opportunity for Public Comment (Limit 3 minutes please)-
Desiree Otterino, Outreach Coordinator for the Center Against Sexual and Domestic Abuse (CASDA) in
Bayfield and Ashland Counties, expressed concerns regarding DHS. Skulan asked if Otterino had spoken
to anyone on the DHS Management Team about her concerns. Otterino had not. Skulan suggested a
meeting between Otterino and the DHS Managers to discuss and address any issues or concerns.
Program Presentation – Introduction of Jo Beth Gonzalez, Family Services Section Manager, Trends and
Status of Family Services Section
• Gonzalez reintroduced herself to the Board as the new Family Services Manager.
• Gonzalez reported she has sixteen years of experience in child welfare and worked in both
Walworth and Brown Counties.
• Gonzalez holds a master’s degree in social work and has training and experience in both child
protective services and youth justice.
• Gonzales reviewed the staffing progress for the Family Services section. Since Gonzales's arrival,
the team has successfully hired a Foster Care Coordinator, a Family Specialist, and a Social
Worker Aide. There are still three full-time positions vacant.
• Gonzalez reported there are currently eight part-time limited-term employees who have been
hired to help manage the workload. These include two on-call supervisors, several case managers
and social workers, and a social worker who will assist in training new staff. The Children’s with
Disabilities Team is now fully staffed.
• Rosa inquired about the challenges in locating qualified candidates for these positions. Gonzales
mentioned that housing was a significant issue for her. Croteau added that his former employer
paid for moving expenses and it played a crucial role in the decision to relocate to Wisconsin.
FINAL:
Approved at 2/27/25
BCDHS Board meeting
BAYFIELD COUNTY HUMAN SERVICES BOARD MEETING
EOC & Virtual
January 23, 2025
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• Rosa suggested that Bayfield County consider acquiring temporary housing for new employees to
help bridge the gap until permanent housing could be found.
• Dougherty said she would take these ideas to Human Resources and present them at the next
Personnel Committee meeting.
Monthly Section Reports
Behavioral Health and Community Programs – Tom Croteau
• Croteau reviewed staffing and noted one vacancy in the Section. The position has been posted since
early December and has been vacant for a few weeks. There have been very few applications.
However, Croteau reported that there is potential for an interview next week.
• Jamie Allen is managing all behavioral health cases and assisting Family Services with youth justice
cases.
• Croteau stated that Avel is nearly ready to implement their services in Bayfield County. Avel offers
24/7/365 telehealth services with access to professional behavioral health staff who can assist
officers in the field during mental health crises. A discussion took place regarding how the services
will be used. Croteau hopes the services will begin February 1, 2024.
• Alan Spaude-Filipczak was hired as a Mental Health Professional for Comprehensive Community
Services (CCS) in November. Spaude-Filipczak has taken over the clinical role in some cases, which
has helped Croteau better manage his workload.
• Croteau noted the number of participants in the CCS program remains stable, hovering around fifty.
Some individuals have been discharged from the program after meeting their goals and achieving
stability, which is encouraging. Participants have the option to return to the program if needed.
• Croteau reported some DHS managers toured the renovation of the lower level of the courthouse.
Family Services – Jo Beth Gonzalez
• Gonzalez is busy orienting and familiarizing herself with the DHS processes and procedures.
• DHS is working with Human Resources to fill the vacancies in the Family Services Section.
• Gonzalez reported that there have been very few applicants, but there is one interview scheduled
for next week.
• Gonzalez is thankful there are limited-term employees who are assisting during the Family Services
rebuilding process.
Support Services – Stephanie Eder
• Eder announced a new clerical position in the Support Staff approved in the 2025 budget has just
been posted. Additional support staff is necessary to complete tasks with the growing number of
participants in many of the DHS programs. This position will primarily provide support to the
Children’s Long-term Support (CLTS) and CCS programs and provide technical support to the new
electronic health records system, EchoVantage.
• Christopher O’Dell joined the Support Staff team in December. O’Dell came to DHS from Zoning. He
is a quick learner and a pleasure to work with.
• Eder is collaborating with the team on succession planning. The team’s two most experienced staff
are likely to retire within the next year. There is significant work to do but it is going well.
• DHS is transitioning its financial records from the WISSIS software to the County’s financial software,
New World. WISSIS is an outdated system that is no longer supported. DHS has been unable to find
BAYFIELD COUNTY HUMAN SERVICES BOARD MEETING
EOC & Virtual
January 23, 2025
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a suitable replacement. The transition will be a long-term project, as solutions need to be developed
due to the limitations of New World. Bookkeeper Kathy Wolfram-Moran added over 800 new
account numbers to New World for 2025 as part of the transition.
• Eder is participating in the Wellness Committee.
• Support staff have begun to enter the data necessary to close fiscal 2024 and open fiscal 2025.
Aging & Disability Services – Carrie Linder
• Linder reported that December was a hectic month. Linder is finalizing projects and grants and
wrapping up various other tasks before leaving in February. Linder aims to ensure everything is in
order for a smooth transition to the new Aging and Disability Manager.
• The Vaccination Grant is not complete. However, the rest of the activities and narrative reports will
be generated by the Public Health Department and filed by DHS.
• The Social Isolation Grant project is almost complete. A budget amendment was requested to use
funds to install a hearing loop in the Cable Community Center for individuals with hearing
impairment. Linder reported the Repair Café in Cable will be self-sustaining by the Cable community
once the grant ends.
• Linder attended the monthly Social Connections meeting. The group discussed the need for a
county-wide social isolation coalition, the need for additional grants, and needed public outreach
campaign efforts. Individual efforts in Iron River and Cable communities were reported on.
Monthly Reports
Monthly Financial and Training reports were reviewed and retained.
Retirement Notice – Carrie Linder, Aging and Disability Services Section Manager
Carrie Linder submitted her notice of retirement effective February 12, 2025. A copy of the notice was
included in the board packet. This was Linder’s last board meeting. DHS Board members showed their
appreciation for Linder’s work in Human Services and on behalf of the elderly over the last twenty-one
years. Linder will be missed.
Discussion and Possible Action – CCS Committee Appointments
The local and regional CCS committees recommended the appointment of Jon Michel as a participant
member to the local and regional CCS Coordination Committees.
Motion by Milanowski, seconded by Holte, to approve Jon Michels to the local and regional
Comprehensive Community Services (CCS) Coordination Committees. Motion carried.
Discussion and Possible Action – Committee Appointment to the Children’s Community Options Program
(CCOP)/Community Services Team (CST) Committee
The CCOP/CST Committee recommended the appointment of Kristin Stark to the committee. The majority
of members of the committee must be parents of a child with a disability. Stark meets this requirement.
Approval is recommended.
Motion by Milanowski, seconded by Dougherty, to approve Kristin Stark to the CCOP/CST Committee.
Motion carried.
BAYFIELD COUNTY HUMAN SERVICES BOARD MEETING
EOC & Virtual
January 23, 2025
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Discussion and Possible Action – Appointment to the Family Services/Behavioral Health and Community
Program Advisory Committee.
The committee recommended the reappointment of Darlene Neff to the Family Services/Behavioral Health
and Community Programs Advisory Committee.
Motion by Milanowski, seconded by Hanson, to reappoint Darlene Neff to the Family
Services/Behavioral Health and Community Programs Advisory Committee. Motion carried.
Children’s Long-term Services (CLTS) Program Update – Changes to County Waiver Agency Responsibilities
as of January 1, 2025.
• Effective January 1, 2025, the Wisconsin Department of Health Services (WDHS) implemented a
change that eliminated the need for counties to contract with CLTS service providers. Included in
the Board packet are two documents concerning this change. The first document is a legal opinion
provided by the Wisconsin Counties Association’s (WCA) contracted legal counsel that addresses
questions raised by the County Health and Human Services Departments statewide regarding this
new policy. The second was the state's response to inquiries related to a service provider that both
Ashland and Bayfield Counties chose not to contract within 2024.
• Many counties raised concerns regarding the new process for vetting providers. Counties are
worried about the health and safety of children when provider concerns have been raised; the
quality of services; and the state’s ability to be responsive when there are complaints.
Human Services Department Updates – Elizabeth Skulan, District Attorney Kimberly Lawton
• Lawton expressed appreciation for the Committee’s discussion about recruitment earlier in the
meeting.
• Lawton spoke about holding county departments accountable.
• Lawton noted Family Services is rebuilding the Child Protective Services (CPS) and Youth Justice (YJ),
team and how significant progress has been made in the last month.
• Lawton reported she sent a draft procedure manual to Gonzalez and Skulan for review.
• Lawton briefly mentioned an opportunity for assistance from the Department of Justice to map
Youth Justice cases.
Other (Informational Items)
• Email from Shawna White regarding Economic Support Specialist Isabel Ford’s role in recognizing
fraud. A positive determination was made from the referral.
Future Meetings
• February 27, 2025 – County Board Room
• March 27, 2025
• April 24, 2025
Crandall adjourned the meeting at 5:20 p.m.
Submitted by Sarah Traaholt, Clerk III